Important Information

Under the public policy adopted in recent years by the federal government in matters of national security, several initiatives and requirements have been implemented for those traveling outside the United States.

Western Hemisphere Travel Initiative

This initiative requires that all US citizens have a passport, passport card or other official document acceptable for the purpose of establishing their identity and nationality. It is implemented in two phases:

  • As of January 23, 2007, the passport requirement for all air travel was applied to Canada, Mexico, Central America, South America, the Caribbean and Bermuda.
  • As of June 1, 2009, the passport book or card requirement will be extended to these destinations for all trips by sea (including “ferries”) and earth (border crossings).

Travel between Puerto Rico and the United States

It is important to note that this procedure does not apply to travel between the United States and Puerto Rico. US citizens traveling between the United States, Puerto Rico, the US Virgin Islands, Guam, the Northern Mariana Islands and American Samoa may continue to use already established identification documents.

However, as October 1, 2020, it will be compulsory at the time of domestic travel to have an identification that complies with the Federal Law of Real ID.

General Information

Passport Offices handle requests for Passport and Passport Card of US citizens residing in Puerto Rico. Likewise, they process applications of US citizens who do not reside on the island who apply here to obtain or renew the document.

The document could take up to six (6) weeks to be received in regular process and up to three (3) weeks with expedited service.

For updated information click the following link:
http://travel.state.gov

Location of Regional Offices

Plaza Las Americas Office

Franklyn D. Roosevelt Ave.
3rd Floor Local 615,
Plaza Las Américas
San Juan, PR 00919
(In the hallway between JC Penney and Walgreen’s Pharmacy)

Hours of service: 8:00am to 4:00pm and the public service will be offered between 8:00 a.m. to 3:00 pm, Monday through Saturday. Applicants will be accepted in order of appearance and shifts will be granted according to the human resource available.

Services: Passport Acceptance, Certifications and Apostille with the next hour services: Tuesday to Thursday from 8:00am to 3:00pm; Friday from 8:00am to 12:00pm.

Passport Office – Ponce

Ponce Services Building
# 72 Mayor St., Suite 180
Ponce, PR 00730
Hours of service: Monday through Friday from 8:00am to 3:00pm

Services: Passport Acceptance, Certifications and Apostille, Examining Board, Corporations Registry and Trademarks.

Applicants will be accepted in order of appearance and shifts will be granted according to the human resource available.

Passport Office – Fajardo

Dr. López St. Corner Muñoz Rivera
Fajardo, PR 00738
(Second floor Municipal Electronic Library)

Hours of service: Monday through Friday from 8:00am to 3:00pm

Applicants will be accepted in order of appearance and shifts will be granted according to the human resource available.

Passport Office – Arecibo

Arecibo City Hall, first floor
José de Diego Avenue #100
Arecibo, PR 00612

Hours of service: Monday through Friday from 8:00am to 3:00pm

Applicants will be accepted in order of appearance and shifts will be granted according to the human resource available.

CSI – Mayagüez Mall

Mayagüez Mall
975 Eugenio María de Hostos Ave.
Mayagüez, PR 00680
(Hallway towards the Wal-Mart)

Hours of service:
Monday through Friday from 8:00am to 4:00pm

Services: Examining Board, Certifications and Apostille, Corporations Registry, Trademarks Registry, DTOP, Demographic Registry, ASUME, Treasury Department Services.

The public will be accepted in order of appearance.

New Passport Book or Passport Card Application

This procedure applies to any of the following cases:

    • Applying for a passport book or passport card for the first time
    • The applicant was under 16 years of age at his last issued passport book or passport card
    • Your passport has over 15 years of issued or 5 years expired
    • Your passport is lost, stolen or damaged

Requirements

Application form

  • Form DS-11 (first time applicants, lost or damage passports books or cards)

Evidence of Citizenship

  • Birth certificate with official seal issued by the Demographic Registry, or Department of Vital Statistics for those born in the US. If you born in Puerto Rico, it must have been issued by the Demographic Registry after July 10, 2010, (blue certificate) and bring a black and white photocopy of both sides of the certificate in a 8½ x 11 inch paper. If the applicant was register after the first year being born, he or she must provide additional information required by the Passport Office. If you born in the Continental United States, the birth certificate must be original and include full name of both parents.  Ask at the Passport Offices how to apply for the Birth Certificate.
  • Certificate of Naturalization or Citizenship (if applicable)
  • Consular Report of Birth (if born abroad)
  • Passport book or passport card issued for more than 15 years or 5 years expired.

Note:

Minors under 16 of age also submit with the expired passport book or passport card, his or her original birth certificate (born in Puerto Rico issued after July 10, 2010 – blue certificate) with a photocopy of the front (and, back, if there is printed information).

Photographs

  • One color photograph full front view face with a neutral face expression 2″x 2″ (passport size) that have been taken in the last six (6) months.  The background must be flat and white or off white.
  • You cannot wear eyeglasses for the photo.  If you wear it, please submit a medical certification justifying then reason for the use.

Payments

  • “US Department of State” – Personal check, certified check or money order
  • Secretary of the Puerto Rico Treasury Department- Certified checks or money orders
  • Payments will be made as follows:
    • Passport Book
      • Adults (16 and older) – $110 payable to “US Department of State “and $35 payable to “Secretary of the Puerto Rico Treasury Department “.
      • Minors (15 and under) – $80 payable to “US Department of State “and $35 payable to “Secretary of the Puerto Rico Treasury Department “.
    • Passport Card
      • Adults (16 and older) – $30 payable to “US Department of State “and $35 payable to “Secretary of the Puerto Rico Treasury Department “.
      • Minors (15 and under) – $15 payable to “US Department of State “and $35 payable to “Secretary of the Puerto Rico Treasury Department “.
    • Passport Book and Card
      • Adults (16 and older) – $140 payable to “US Department of State “and $35 payable to “Secretary of the Puerto Rico Treasury Department “.
      • Minors (15 and under) – $95 payable to “US Department of State “and $35 payable to “Secretary of the Puerto Rico Treasury Department “.

Identifications

  • It is required to provide the original and a photocopy of both sides of the IDs in just one side of a 8½ x 11 inch paper.

Primary Identifications:

      • Valid driver’s license (learner’s permits are not acceptable as primary ID)
      • Valid passport book or passport card
      • Department of Transportation and Public Works of Puerto Rico (DTOP) (PR State ID)
      • Valid ID worker of Federal Government Agency with issuance and expiration dates
      • Official identification of Military Service
      • Original Certificate of Naturalization or Citizenship
      • Residence card or valid foreign passport for identifying children under 16 years of age

Secondary Identifications – If cannot provide a primary identification as stated above, you must submit the following documents:

      • Photo ID: electoral card, learner’s permit, etc.
      • Several public documents such as baptismal certificate, diplomas, marriage certificates, etc. (You should also need to submit copies of all public documents presented)
      • You must appear with an Identifying witness (adult, with primary identification, who is an American citizen or permanent resident, who has known you for more than two years).

It is required that both parents or the legal guardian(s), with primary identification, must appear to obtain a passport for minors under 16 years old. If only one parent appear you also submit a second parent’s notarized written consent or from DS-3053 (including the child’s full name and date of birth) consenting to the passport issuance for the child.

Applicants of 16 and 17 years of age may attend with just one parent.

ALL ADULT AND CHILD MUST BE PRESENT AT THE TIME OF APPLICATION.

ALL OFFICIAL DOCUMENT FILED WITH YOUR APPLICATION MUST BE IN ENGLISH.

If your valid passport has been lost or stolen, you must also fill out the DS-64 form.

 

Renewing Passports Book or Passport Card

  • The previous passport book or passport card has less than 15 years of issued or less than 5 years expired.
  • You at least 16 years or older at time of issuance of the previous passport book or passport card.

Procedure: (Mail it to the address stated in the application for the Routine Service or Expedite Service)

  • Form DS-82
  • Expired passport book or passport card
  • One color photograph full front view face with a neutral face expression 2″x 2″ (passport size) that have been taken in the last six (6) months.  The background must be white or off white.
  • Personal or certified check or money order of $110 payable to the “US Department of State “

 

Expedited service (two to three weeks)

Payments will be made in money order or certified check

Adults (16 years of age or older)

  • Passport Book – Make a money order, certified check or personal check for $170.00 payable to “US Department of State” plus a money order or certified check for $35.00 payable to “Secretary of the Puerto Rico Treasury Department”. Suggested: Express Mail Stamp of $25.50 (for the mailing) ($16.48 for the return mail – add to the US Department of State payment).

  • Passport Book and Card – Make a money order, certified check or personal check for $200.00 payable to “US Department of State” plus a money order or certified check for $35.00 payable to “Secretary of the Puerto Rico Treasury Department”. Suggested: Express Mail Stamp of $25.50 (for the mailing) ($16.48 for the return mail – add to the US Department of State payment). 
  • Passport Card Make a money order, certified check or personal check for $90.00 payable to “US Department of State” plus a money order or certified check for $35.00 payable to “Secretary of the Puerto Rico Treasury Department”. Suggested: Express Mail Stamp of $25.50 for the mailing).

 

Minors (15 years or age or less)

  • Passport Book – Make a money order, certified check or personal check for $140.00 payable to “US Department of State” plus a money order or certified check for $35.00 payable to “Secretary of the Puerto Rico Treasury Department”. Suggested: Express Mail Stamp of $25.50 (for the mailing) ($16.48 for the return mail – add to the US Department of State payment).

  • Passport Book and Card – Make a money order, certified check or personal check for $155.00 payable to “US Department of State” plus a money order or certified check for $35.00 payable to “Secretary of the Puerto Rico Treasury Department”. Suggested: Express Mail Stamp of $25.50 (for the mailing) ($16.48 for the return mail – add to the US Department of State payment) 
  • Passport Card Make a money order, certified check or personal check for $75.00 payable to “US Department of State” plus a money order or certified check for $35.00 payable to “Secretary of the Puerto Rico Treasury Department”. Suggested: Express Mail Stamp of $25.50 for the mailing)

 

Passport Book or Card Renewal (issued for 10 years)

Payments will be made in money order, certified check or personal check

  • Passport Book – Make a money order, certified check or personal check for $170.00 payable to “US Department of State”. Suggested: Express Mail Stamp of $25.50 (for the mailing) ($16.48 for the return mail – add to the US Department of State payment).

  • Passport Book and Card – Make a money order, certified check or personal check for $200.00 payable to “US Department of State”. Suggested: Express Mail Stamp of $25.50 (for the mailing) ($16.48 for the return mail – add to the US Department of State payment). 
  • Passport Card Make a money order, certified check or personal check for $90.00 payable to “US Department of State”. Suggested: Express Mail Stamp of $25.50 for the mailing).

 

Forms

They can be filled online or by hand in black ink only. You must submit all pages printed on one side.

For more information and other forms you may access: http://www.travel.state.gov

Other Links: